CSQ-8 Results at 6-Month Follow-Up*
CSQ-8 Item | Mean Score | SD |
1. Quality of service | 3.63 | 0.56 |
2. Kind of service desired | 3.50 | 0.63 |
3. Met needs | 3.23 | 0.63 |
4. Would recommend to a friend | 3.60 | 0.56 |
5. Satisfaction with help received | 3.17 | 0.87 |
6. Helped in dealing more effectively with problems | 3.47 | 0.57 |
7. Overall satisfaction | 3.60 | 0.62 |
8. Would use it again in the future | 3.57 | 0.50 |
Total Satisfaction | 27.77 | 3.85 |
↵* The CSQ-8 was used with permission of Tamalpais Matrix Systems, LLC.