Table 3.

Strengths and Limitations of ITs on Self-Management Action Steps

Self-Management Activity (Rating)IT StrengthsIT Limitations
Assessment and feedback (strong)Immediate scoring; error traps; multiple feedback modalitiesAbility to pursue open-ended issues
Collaborative goal setting (moderate)Generating alternatives and optionsRecording nonstandard goals; conveying a collaborative manner
Identification of barriers and supports (strong)Administration of and feedback on instrumentsAbility to probe leads and further specify
Individualized problem-solving (moderate)Generation of alternatives; allowing patient choiceGenerating novel solutions to new situations
Follow-up support (fairly strong)Persistence; availability via variety of modalitiesLack of “personal” touch
Construction of personal action plan (strong)Record availability, transmission, and storage; revisions and updatingFew